This qualification provides a logical progression from the preceding NQF level 3 Business Administration qualification, although learners can access it without having achieved the level 3 qualification.
The core component of the qualification offers learners the knowledge and skills to function effectively in an office environment. Specifically, the training covers the following key areas: management of records, comprehension of written and verbal texts, business writing, problem solving, ethics, cultural awareness, self-management, self-development, project teamwork, and business policies and procedures. Learners working towards this qualification will find that the acquisition of these competencies will add value to both their current job role and future career prospects.
FREQUENTLY ASKED QUESTIONS | COMMENTS | |
Is this accredited? |  | Accredited: Services SETA |
Is this Unit Standard aligned? | | All full qualifications are composed of unit standards. All unit standards in this qualification are recognised by Services SETA. |
Do I write tests/exams? |  | This qualification is assessed through the completion of a Portfolio of Evidence per skills programme and/or unit standard. |
Must I submit a Portfolio of Evidence? | | This qualification is assessed through the completion of a Portfolio of Evidence per skills programme and/or unit standard. |
Can I earn exemptions? | | If you can supply a statement of results from the relevant SETA. |
Is it available via RPL? | | Additional requirements must be adhered to, to qualify for RPL. |
Do I need to be employed to enrol? | | You do not need to be employed to enroll for this qualification. |
Is this a fully online course? | | Yes, the course is fully online. The course material is a combination of e-learning, resources, and pre-recorded e-lectures. |
Do you offer a blended learning option? | | Yes, we offer a blended learning approach. This is available as part of our corporate training and development solutions |
Do I need the internet access for this course? | | Yes, you do need internet access. A PC or tablet with sufficient connectivity to download learning materials and view videos. |
Duration | 12 Months | |
Skills level | NQF 4 |
Curriculum
- 3 Sections
- 29 Lessons
- 52 Weeks
- Skills Programme 18
- 2.1US 12153 – Use the writing process to compose texts required in the business environment
- 2.2US 8975 – Read analyse and respond to a variety of texts
- 2.3US 7791 – Display cultural awareness in dealing with customers and colleagues
- 2.4US 10135 – Work as a project team member
- 2.5US 13943 – Analyse new developments reported in the media that could impact on a business sector or industry
- 2.6US 15234 – Apply efficient time management to the work of a department / division / section
- 2.7US 110021 – Achieve personal effectiveness in business environment
- 2.8US 12155 – Apply comprehension skills to engage written texts in a business environment
- Skills Programme 29
- 3.1US 9015 – Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
- 3.2US 9244 – Plan and conduct meetings
- 3.3US 13929 – Co-ordinate meetings, minor events and travel arrangements
- 3.4US 13945 – Describe and apply the management of stock and fixed assets in a business unit
- 3.5US 14552 – Contract service providers
- 3.6US 109999 – Manage service providers in a selected organisation
- 3.7US 110003 – Develop administrative procedures in a selected organisation
- 3.8US 110009 – Manage administration records
- 3.9US 110023 – Present information in report format
- Skills Programme 312
- 4.1US 8968 – Accommodate audience and context needs in oral communication
- 4.2US 8969 – Interpret and use information from texts
- 4.3US 8976 – Write for a wide range of contexts (Integrated Summative)
- 4.4US 8974 – Engage in sustained oral communication and evaluate spoken texts (Integrated Summative)
- 4.5US 8970 – Write texts for a range of communicative contexts
- 4.6US 8972 – Interpret a variety of literary texts
- 4.7US 7468 – Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
- 4.8US 12417 – Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships…
- 4.9US 10022 – Comply with organisational ethics
- 4.10US 10324 – Describe features, advantages and benefits of a range of products or services
- 4.11US 13941 – Apply the budget function in a business unit
- 4.12US 110026 – Describe and assist in the control of fraud in an office environment
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