The National Certificate in Generic Management is an accredited full qualification quality assured by BANKSETA. It has been specifically developed to cover a wide range of management competencies. Key competencies assessed in this qualification include: leadership, staff motivation, staff recruitment, operational management, financial management and other essential skills like decision making and negotiating. Learners are further given an opportunity to specialise by selecting electives from one of four available elective streams. The elective streams available through Chartall are:
- General management;
- Customer relationship management;
- Skills development management;
- Strategic management.
An added benefit is that this qualification has been approved by the Financial Sector Conduct Authority (FSCA) to fulfil the generic Category 1 qualification requirements for FAIS Fit & Proper compliance – both for representatives and Key Individuals.
This qualification is aimed aimed at first line and senior managers who already have a good understanding of people, operational and strategic management. The RPL methodology is designed specifically for those employees who are already in a management role. The qualification is widely recognised as a starting point for managers who are climbing the corporate ladder and it provides successful learners with access to the Chartall Business College Bachelor of Business Administration degree.
[expand title=”What are the entry requirements for RPL?”]RPL candidates should have been in a management role for at least five years. Experience should also be relevant to one of the four elective streams (i.e. management, strategy, skills development or customer management). This will provide you with sufficient workplace learning to complete the RPL successfully. RPL candidates should note that there is no training offered with the RPL enrolment option and all assessments are completed using your existing learning as the basis for your assessments.
Learners will complete their RPL assessment online, so you will need a PC or tablet with sufficient internet connectivity to download and upload the assessments.
In addition, RPL learners must be competent in communication at NQF level 4 and mathematical literacy at NQF level 4. (This is generally proven through a National Senior Certificate or equivalent.) A good level of computer literacy is also an advantage.
[/expand]FREQUENTLY ASKED QUESTIONS | COMMENTS | |
Is this accredited? | SAQA ID: 59201 | |
Is this Unit Standard aligned? | All full qualifications are composed of unit standards. All unit standards in this qualification are recognised by BANKSETA. | |
Do I write tests/exams? | This qualification is assessed through assessments that comprise of a Portfolio of Evidence per skills programme and/or unit standard. | |
Must I submit a Portfolio of Evidence? | This qualification is assessed through assessments that comprise of a Portfolio of Evidence per skills programme and/or unit standard. | |
Can I earn exemptions? | If you have completed courses that are aligned to unit standards, Chartall will award exemptions. | |
Is it available via RPL? | This qualification can be completed via Recognition of Prior Learning (RPL). Additional requirements must be adhered to, to qualify for RPL. | |
Do I need to be employed to enrol? | This qualification is aimed at first line and senior managers who are seeking a better understanding of people, operational and strategic management. | |
Is this a fully online course? | Yes, the course is fully online. The course material is a combination of e-learning, resources, and pre-recorded e-lectures. | |
Do you offer a blended learning option? | Yes, we offer a blended learning approach. This is available as part of our corporate training and development solutions | |
Do I need the internet access for this course? | Yes, you do need internet access. A PC or tablet with sufficient connectivity to download learning materials and view videos. | |
Duration | 6 Months | |
Skills level | NQF level 5 |
Curriculum
- 8 Sections
- 41 Lessons
- 24 Weeks
- Elective streamsThere are four different elective streams that can be selected depending on the job focus of the learners. In each case the core and fundamental unit standards are the same. The four elective streams are: general management, customer relationship management, strategic management and skills development facilitation.0
- SKILLS PROGRAMME 1 – INTRODUCTION TO MANAGEMENT7
- 3.1252021 Formulate recommendations for a change process30 Minutes
- 3.2252025 Monitor, assess and manage risk30 Minutes
- 3.3252026 Apply a systems approach to decision making30 Minutes
- 3.4252032 Develop, implement and evaluate an operational plan30 Minutes
- 3.5252044 Apply the principles of knowledge management30 Minutes
- 3.6252022 Develop, implement and evaluate a project plan30 Minutes
- 3.7252027 Devise and apply strategies to establish and maintain workplace relationships30 Minutes
- SKILLS PROGRAMME 2 – LEADERSHIP & HR MANAGEMENT8
- 4.1252043 Manage a diverse work force to add value30 Minutes
- 4.2252034 Monitor and evaluate team members against performance standards30 Minutes
- 4.3252020 Create and manage an environment that promotes innovation30 Minutes
- 4.4252037 Build teams to achieve goals and objectives30 Minutes
- 4.5252035 Select and coach first line managers30 Minutes
- 4.6252029 Lead people development and talent management30 Minutes
- 4.7120300 Analyse leadership and related theories in a work context30 Minutes
- 4.8252042 Apply the principles of ethics to improve organizational culture30 Minutes
- SKILLS PROGRAMME 3 – BUSINESS COMMUNICATION & FINANCIAL MANAGEMENT AND BASIC ECONOMICS3
- ELECTIVE SPECIALISATION 1: GENERAL MANAGEMENT (LEARNING PROGRAMME ID: 96100)6
- 6.1114226 Interpret and manage conflicts in the workplace30 Minutes
- 6.2117853 Conduct negotiations to deal with conflict situations30 Minutes
- 6.3252024 Evaluate current practices against best practice30 Minutes
- 6.4252030 Analyse compliance to legal requirements and recommend corrective actions30 Minutes
- 6.5252033 Develop ways of dealing with the impact of dreaded diseases30 Minutes
- 6.6252039 Develop a plan to combat corruption30 Minutes
- ELECTIVE SPECIALISATION 2: CUSTOMER MANAGEMENT (LEARNING PROGRAMME ID: 96099)3
- ELECTIVE SPECIALISATION 3: STRATEGIC MANAGEMENT (LEARNING PROGRAMME ID 96102)8
- 8.1264395 Formulate a strategy and an implementation plan for a function
- 8.2264398 Evaluate and plan the role of self as leader in a function
- 8.3264400 Apply the principles of corporate governance and ethics in a function
- 8.4264403 Apply problem-solving techniques to make decisions on a multi-faceted problem
- 8.5264407 Analyse the strategy and external environment of the entity in relation to a function
- 8.6264408 Manage and improve communication processes in a function
- 8.7264409 Use negotiation in multi-faceted situations to achieve the objectives of a function
- 8.815219 Develop and implement a strategy and action plans for a team, department or division
- ELECTIVE SPECIALISATION 4: SKILLS DEVELOPMENT FACILITATION (LEARNING PROGRAMME 96101)6
- 9.111911 Manage individual careers
- 9.215219 Develop and implement a strategy and action plans for a team
- 9.315220 Set, monitor and measure the achievement of goals and objectives for a team
- 9.415232 Coordinate planned skills development interventions in an organisation
- 9.5116926 Implement skills development as workplace learning to support transformation
- 9.6252041 Promote a learning culture in an organisation
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