In the highly dynamic, collaborative and occasionally conflicted modern working world, emotional intelligence is a critical work-life skill for survival. This course focuses on emotional intelligence for the individual as it builds the skills and understanding to navigate social interactions and manage emotional responses. Personal effectiveness is increased through a greater understanding and application of emotional intelligence, which in turn leads to higher success rates in both personal and work environments.
Emotional intelligence is important for the individual to learn how to navigate social interactions and manage emotional responses. A greater understanding and application of emotional intelligence has been linked to higher success rates in both personal and work environments.
You can look forward to an interactive learning journey and lectures from renowned professors and best-selling authors such as Adam Grant and Marie R. Miyashiro.
Curriculum
- 1 Section
- 8 Lessons
- 8 Weeks
- Practical emotional Intelligence curriculumThis course is aligned with the unit standard 252031 – Apply the principles and concepts of emotional intelligence to the management of self and others. It can be formally assessed for the award of 4 national credits towards a National Certificate in Generic Management NQF 5.8
- 2.1Week 1: Welcome and introduction30 Minutes
- 2.1Week 2: Resources30 Minutes
- 2.1Week 3: The principles of EI30 Minutes
- 2.1Week 4: The role of EI30 Minutes
- 2.1Week 5: The impact of EI30 Minutes
- 2.1Week 6: EI and self-analysis30 Minutes
- 2.1Week 7: EI and communication30 Minutes
- 2.1Week 8: Test your knowledge30 Minutes
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