Jo-anne Lemmer
(National Diploma: OD ETDP)
Jo-Anne has 25 years’ experience facilitating in the field of business. In addition to facilitating, she is a registered assessor with a number of SETAs. In her spare time she enjoys taking photos and is an enthusiastic Liverpool supporter.
Conflict Management
“Peace is not the absence of conflict but the presence of creative alternatives for responding to conflict” ― Dorothy Thompson People often assume that conflict is always negative, but this...
R1,700.00
Exemplary Leadership
As long as there have been leaders, there have been those who tried to determine how and why they were successful. Leadership itself has not evolved, but our understanding of...
R1,000.00
Diversity in the Workplace
All workplaces are diverse, which if used properly, adds value in decision making and other processes. However, people fear those who are ‘not like me’, so learning about how to...
R1,000.00
Call Centre Essentials
Most organisations rely on call centres to support customers or make sales. For this reason, call centres are a vital department of any organisation. In a call centre you need...
R1,000.00
Time Management Skills
If you’ve ever felt disorganised, frustrated and like you weren’t coping, then it is likely that you weren’t managing your time effectively. Time management is the process of taking control...
R1,000.00
